Interesante lo que podemos leer en Your Employees Want the Negative Feedback You Hate to Give donde se habla de la crítica y de lo que esperan de nuestros comentarios: muchas veces no decimos lo que pensamos por miedo a molestar; y los que lo dicen, a veces, no lo hacen de la manera adecuada.
We also asked respondents an additional question: Would they prefer praise/recognition or corrective feedback? And this time their replies did surprise us. A significantly larger number (57%) preferred corrective feedback; only 43% preferred praise/recognition. Well, perhaps that's not surprising, since our most emphatic finding related to which kind of feedback had the most impact on people's job performance. When asked what was most helpful in their career, fully 72% said they thought their performance would improve if their managers would provide corrective feedback.
Lo que pensaban que les ayudaría en su carrera es la realimentación correctiva.
Esto es, que nos digan lo que hacemos mal, pero para mejorar y cambiar a mejor.
Y lo repite más abajo:
People believe constructive criticism is essential to their career development. They want it from their leaders. But their leaders often don't feel comfortable offering it up. From this we conclude that the ability to give corrective feedback constructively is one of the critical keys to leadership, an essential skill to boost your team's performance that could set you apart.